Last updated: June 12, 2026
The data controller for your personal data is crucible.fans ("we", "us", "our"). We operate the crucible.fans platform, a global matchday discovery service that connects fans with places to watch live sports together.
Contact email: team@mail.crucible.fans
Data Protection Officer: dpo@mail.crucible.fans (designated upon regulatory requirement)
We collect the following categories of personal data:
Under GDPR Article 6, we process your data based on the following lawful bases:
| Purpose | Lawful Basis |
|---|---|
| Account creation and authentication | Contract (Art. 6(1)(b)) |
| End discovery, creation, and lock-ins | Contract (Art. 6(1)(b)) |
| Payment processing for ticketed ends | Contract (Art. 6(1)(b)) |
| Website analytics and improvement | Consent (Art. 6(1)(a)) |
| Transactional emails (lock-in confirmations, updates) | Legitimate interest (Art. 6(1)(f)) |
| Growth features (points, streaks, referrals) | Legitimate interest (Art. 6(1)(f)) |
| Trust and safety (host verification) | Legitimate interest (Art. 6(1)(f)) |
| Bug fixes and error monitoring | Legitimate interest (Art. 6(1)(f)) |
Your data may be transferred to and processed in countries outside your region of residence, including the United States and Germany. For transfers from the EU/UK to the US, we rely on:
For transfers to adequacy-decision countries (e.g., Germany), no additional safeguards are required.
We retain your personal data for the following periods:
| Data Category | Retention Period |
|---|---|
| Account & profile data | Account lifetime + 30 days after deletion |
| Ends created & activity data | Active period + 90 days after event end date |
| Payment & commission records | 7 years (tax and legal requirement) |
| Analytics data (GA4) | 26 months (GA4 default, auto-expiring) |
| Email logs | 1 year |
| Verification documents | Account lifetime + 1 year after deletion |
Depending on your location, you may have the following rights:
To exercise any of these rights, email us at privacy@mail.crucible.fans with the subject line "Data Subject Request". We will respond within 30 days (or 45 days for complex requests). You can also use the controls in your account settings to export your data or delete your account.
crucible.fans is not directed to children under the age of 16 (13 in the United States). We do not knowingly collect personal data from children under these ages. If you believe we have inadvertently collected data from a child, contact us at privacy@mail.crucible.fans and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on our website. The "Last updated" date at the top of this page indicates when the current version took effect.
Continued use of our service after changes constitutes acceptance of the updated policy. For significant changes, we may require your explicit consent.
For any privacy-related inquiries, data subject requests, or questions about this policy:
Email: privacy@mail.crucible.fans
General inquiries: team@mail.crucible.fans
Security issues: security@mail.crucible.fans
This Privacy Policy was last updated on June 12, 2026. It supersedes all previous versions.